Stakeholder engagement

Stakeholder engagement

We regularly assess stakeholder concerns and expectations, as well as the issues that we believe present the greatest risks and opportunities for our business. We use the results to drive our strategy, determine allocation of resources, and guide our communication.

We engage with and collect feedback from stakeholders in a variety of ways. We listen to the grower community through satisfaction surveys and farmers’ direct contact with our sales teams on the ground. We also engage directly with our employees and locally with the communities close to our operations. Our interaction with industry associations, non-governmental organizations, governments and the investor community enables us to gather feedback on our activities and monitor issues important to stakeholders. To increase accessibility of information about our activities by these stakeholders, we also answer their frequently asked questions under Questions about Syngenta.

We also conduct research to better understand consumers’ perception of topics associated with agriculture and our industry. In July 2013, we commissioned a global research study involving over 7,500 people in 13 countries to assess their perceptions on food security and the challenges of agriculture. The Agricultural Disconnect study concluded that producing more food for a growing population in an environmentally sustainable way will be one of the next decade’s most important global challenges. However, it found conflicting opinions about how best to address this challenge and about the likely impact of increased production on the environment and on the people who grow the food and work on the farms.

Assessment of environmental and social factors is also part of our risk management processes. These factors are considered at Group level for strategic business decisions, and are also included as part of local risk management processes. Environmental and social risks include:

  • Adverse weather, climate and geographical conditions, as well as natural hazards
  • Effects of not meeting stakeholder expectations
  • Environmental damages and liabilities
  • Adverse macro-economic situations and population developments
  • National or regional insecurity
wheat

Questions about Syngenta

agricultural disconnect

The Agricultural Disconnect

Materiality

Our contribution to food security is the most important issue to our stakeholders. They want to know how our technologies and products will enable growers to deliver sustainably the quality and quantity of food needed by a growing population. We contribute to addressing these issues through our Good Growth Plan. Other important issues are environmental efficiency, health and safety, human rights, fair labor practices, science and IP, supply chain sustainability, and talent attraction and retention.

field corn sky

Non-financial reporting

At Syngenta, non-financial information refers to quantitative and qualitative information on strategies, policies or activities pursued towards our business, environmental and social goals. We focus on the aspects that are most material to our business and our stakeholders.

Every year, we report on our non-financial performance in our Annual Review. The non-financial information disclosed in the “Non-financial performance summary” of the Annual Review is for the operations of Syngenta Group, including material interactions with selected third parties. The non-financial reporting is guided by the Global Reporting Initiative principles and externally assured by PwC. Syngenta is a signatory to the United Nations Global Compact. The Syngenta Annual Report serves as our Communication on Progress (COP) made in implementing these principles.

To increase accessibility of information by stakeholders, we answer their frequently asked questions on our Questions about Syngenta website.

We also report greenhouse gas emissions and water use through the CDP.

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